Click & Collect
- Why can’t I select ‘Click and Collect’ delivery to a Kurt Geiger store?
- Which stores offer the Click and Collect service?
- How long will my order take to arrive in store?
- Can I change my chosen Click and Collect store once I’ve placed my order?
- How will I know when my Click and Collect order is ready to pick up?
- What do I need to take with me when I collect my order?
Payment & Security
- I'm having problems with your website, what should I do?
- Why can I see a ‘pending’ or ‘ring-fenced’ status on my bank statement?
- What payment methods can I use online?
- What is Klarna?
- When is the payment processed for my order?
- How do I unsubscribe from your marketing emails?