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• How do I return an item purchased online?
• How long will it take for my refund to process?
• What is your Returns Policy?
• How do I track my return?
• How long do I have to return an item?
• I placed an order in a store - How can I return this?
• Can I have a replacement returns label?
• I’ve lost my dispatch note/order invoice, what can I do?
• How much does it cost to return an item?
• Can I get an exchange for my online purchase?
• Can I return items bought with a gift card?
• What do I do if my item is faulty?
• What if my parcel is oversized?