Can I get an exchange for my online purchase?

Unfortunately, we are unable to offer an exchange for any online orders returned to our warehouse. For a refund please see here for options on how to return. Refunds will be processed back to the original method of payment.

Should you wish to exchange a size, please visit one of our Kurt Geiger Free-standing stores around the UK. Please bring all order documents included in the package as these are required to process the exchange/return. Kindly note that exchanges in store are subject to stock availability.

Kurt Geiger Concessions, International boutiques, Outlets, and our Airport stores do not currently accept online returns.


Please note - Any promotional discount applies to the original purchase only and if returned, is not valid for any subsequent exchanges/purchases.