Gift Card Terms & Conditions


Kurt Geiger gift cards and e-gift cards are valid for 24 months from the date of registration or the date of the last spend, whichever is later. If a gift card is topped up in one of our Kurt Geiger stores, the 24-month validity period will begin from the date of top-up.

Gift cards/e-gift cards can hold a maximum value of £500 and can be redeemed against most products sold within participating UK locations and online at

All gift cards are non-transferrable and cannot be returned or redeemed for cash. You may check the balance of your gift card here. If your order is of less value than the amount on your gift card, the remaining balance will remain on your card. If your order is of more value than the amount on your gift card, then the remaining balance will need to be made via any of the alternative payment methods. If you return a Product that was purchased with a gift card/e-gift card, the balance of the return (if due) will be credited back to your original card. 

Promotional codes cannot be used for the purchase of gift cards/e-gift cards.

E-gift cards will be emailed to the purchaser. Refunds for items purchased using e-gift cards will be issued back to an e-gift card and emailed directly to the original purchaser. It is important to keep this email safe as it cannot be re-issued. To ensure the safe email delivery of your e-gift card, please add Kurt Geiger to the safe senders list on your chosen email account.

E-gift cards cannot be used on international sites or within Kurt Geiger stand-alone stores, concessions, or ROI stores. They also cannot be used to pay for delivery charges and cannot be exchanged for cash.

For payment with a Kurt Geiger gift card/e-gift card online, you will need to select the option “Add a Gift Card” on the payment page and then enter the long number on the back of the gift card as well as the gift card PIN number.

We will not be liable if your gift card/e-gift card is lost, stolen, destroyed, or used without the e-gift card holder’s permission. We reserve the right to cancel a gift card/e-gift card if it is necessary to do so.

By purchasing or using a Kurt Geiger gift card/e-gift card, you agree to these terms and conditions.