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Payment & Security

  • I'm having problems with your website, what should I do?
  • Why can I see a ‘pending’ or ‘ring-fenced’ status on my bank statement?
  • What payment methods can I use online?
  • What is Klarna?
  • When is the payment processed for my order?
  • How do I unsubscribe from your marketing emails?
  • Why has my payment declined?
  • How do I log in to my account?
  • How do I reset my password?
  • How do I create an account?
  • How do I know my payment is secure?

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