Why Has My Payment Declined?

WHY HAS MY PAYMENT DECLINED?

  • For card payments: Check if your card has expired, details are correct (including CVC and expiry date), billing address matches, and if there are sufficient funds.
  • For PayPal: Ensure your PayPal email and billing address match.
  • For Kurt Geiger gift cards: Verify if the card has expired or if details are entered correctly. Check the balance [here].
  • For Klarna: Please contact Klarna directly as this information is not held by Kurt Geiger. 

If issues persist, contact your card issuer or bank.