Terms & Conditions for Loyalty Gift codes

Please check your Loyalty code email for details including minimum spend, expiry date and exclusions as this may vary from offer to offer.

General Terms and Conditions for Loyalty codes (welcome/renewal/promotion):

  • Loyalty Gift codes cannot be used in conjunction with any other discounts (including other codes) or exchanged for cash.
  • Loyalty Gift codes cannot be used for purchases with a total value that is lower than the value of the voucher. The sum total of the purchase, after the voucher is applied and before shipping must exceed £1. Orders below this value will not be able to be processed and will get cancelled.
  • Each code is only redeemable once and is applied to eligible items in the order and linked directly to your email address. Codes cannot be gifted or transferred.
  • The Gift code is only valid for 3 months after the issue date. We are unable to reissue if the order or items are returned, exchanged in store or if part of the order is cancelled.
  • Loyalty Gift codes may only be redeemed on Kurt Geiger London, KG, Miss KG and Carvela items on https://www.kurtgeiger.com or in one of our Kurt Geiger freestanding/outlet stores. Please see below for exclusions.
  • For orders containing multiple items - The discount is split between the items so that the discount share per item remains the same for all items in the order. The respective reduction of the individual items of a purchase remains, even if some items of the purchase are returned. The discount advantage of the loyalty voucher/code will not be redistributed to the remaining items of the order in case of a return.

Exclusions

  • The Loyalty Gift code cannot be applied retrospectively or to past purchases.
  • Sale / Offer items are excluded
  • Excludes Kurt Geiger X Matthew Williamson Collaboration products, Steve Madden, Aldo, Nine West, UGG and Michael Michael Kors.
  • This offer cannot be redeemed against NHS/Charity products, Gift Cards, Gift Boxes or Delivery Costs.

Returns

In the case of a return, the discount advantage received through the Loyalty code (value of the voucher) expires. Only the amount paid for the item(s) will be refunded, not the savings from the loyalty code.

Store Redemption

  • Loyalty Gift codes can be redeemed in one of our Kurt Geiger freestanding or Kurt Geiger outlet stores.
  • Please show the original email at till point before payment is taken to redeem the Loyalty Gift code. Printouts or screenshots of the Loyalty Gift code will not be accepted.
  • Each code is only redeemable once and is applied to eligible items in the purchase and linked directly to your email address.

Birthday Gifts

  • Please ensure you have updated your birthday on your Kurt Geiger account.
  • Your gift will be emailed on your birthday but to ensure you receive this, please ensure your birthday has been entered into your account information at least 7 days before the date.
  • We are only able to issue birthday codes for birthdays in the future and are unable to backdate these or apply them retrospectively.
  • Only one birthday gift will be sent per customer in a 365-day period.
  • Birthday codes cannot be used on items that are in sale/offers.