Terms & Conditions for Loyalty Gift codes

Loyalty Gift codes cannot be used in conjunction with any other discount codes or exchanged for cash.

Loyalty Gift codes cannot be used for purchases with a total value that is lower than the value of the voucher. The sum total of the purchase, after the voucher is applied, must exceed £1.

Each code is only redeemable once and is applied to eligible items in the order.

The Gift code is only redeemable once and linked directly to your email address.

The Gift code is only valid for 3 months after the issue date.

Loyalty Gift codes may only be redeemed on Kurt Geiger London, KG, Miss KG and Carvela items on https://www.kurtgeiger.com or in one of our Kurt Geiger freestanding/outlet stores. Please see below for exclusions.

For orders containing multiple items - The discount is split between the items so that the discount share per item remains the same for all items in the order. The respective reduction of the individual items of a purchase remains, even if some items of the purchase are returned. The discount advantage of the loyalty voucher/code will not be redistributed to the remaining items of the order in case of a return.

Exclusions

The Loyalty Gift code cannot be applied retrospectively or to past purchases.

Excludes Steve Madden, Aldo, Nine West, UGG and Michael Michael Kors.

This offer cannot be redeemed against NHS/Charity products, Gift Cards or Delivery Costs.

Returns

In the case of a return, the discount advantage received through the Loyalty code (value of the voucher) expires. Only the amount paid for the item(s) will be refunded, not the savings from the loyalty code.

Store Redemption

Loyalty Gift codes can be redeemed in one of our Kurt Geiger freestanding or Kurt Geiger outlet stores.

Please show the original email at till point before payment is taken to redeem the Loyalty Gift code. Printouts or screenshots of the Loyalty Gift code will not be accepted.

Birthday Gifts

Please ensure you have updated your birthday on your Kurt Geiger account.

Your gift will be emailed 7 days prior to your birthday so to receive this please ensure your birthday has been entered into your account information at least 10 days before the date.

Only one birthday gift will be sent per customer in a 365-day period.

Our Loyalty program started on the 12th September 2022 so we are unable to backdate any birthdays before this date.

Seasonal Gifts

Exclusively for our Ambassador status customers, we'll handpick a special Geiger gift we think you'll love.

The surprise seasonal gift will be sent once in a 12-month period.

Seasonal gifts are non-returnable and cannot be exchanged for cash or an alternative.

Emails will be sent to Ambassador customers where we will request confirmation of details and address to send the gift.

Please respond within the time frame specified in the email as we cannot accept entries after this time.

Please check your junk/spam folders.

We are unable to resend emails if deleted