What Is Kurt Cares Loyalty?

Kurt Cares is our loyalty programme designed to reward you for shopping with us. By earning Kindness Points on qualifying purchases, you’ll unlock exclusive rewards and benefits as you move through the programme levels.

What Rewards Can I Get?

Kurt Cares Rewards are tailored annually for our loyal customers. They may include:

  • Exclusive offers

  • Gifts

  • Special experiences

You can view the full details of the programme, including levels and benefits, here.


How Do I Join Kurt Cares?

You can join Kurt Cares by creating an online account on our website.

  • New customers – Opt in when creating your online account.

  • Existing customers – Sign up using the same email address you’ve used in-store or online.


How Do I Earn Kindness Points?

  • 1 Kindness Point for every £10 spent on qualifying purchases.

  • Available online at www.kurtgeiger.com and in freestanding Kurt Geiger stores.

Excluded:

  • Purchases from Kurt Geiger Outlets

  • Concessions

  • Carvela stores

Points are rounded up and credited to your account within 36 hours of placing your order.

You can check your points and rewards via the Kurt Cares dashboard in your online account.


Do Points Expire?

  • Points expire 12 months after being confirmed.

  • Your level is recalculated daily based on your confirmed orders over the past 12 months.

  • If you upgrade, your new level is valid for 12 months from the upgrade date.


What Happens if I Return or Cancel an Order?

  • If you return or cancel the entire order, pending points will not be confirmed.

  • If you return part of your order, points for those items will be deducted.


How Do I Leave the Kurt Cares Programme?

You can: