WHAT IS KURT CARES?
Kurt Cares is Kurt Geiger’s loyalty program where you earn kindness points on qualifying purchases, allowing you to access exclusive rewards as you move up through the program levels.
Kurt Cares Rewards are bespoke rewards chosen annually for loyal customers, ranging from experiences to exclusive offers or gifts.
Full details of the program, the different levels and benefits can be found here.
HOW DO I JOIN KURT CARES?
You can join Kurt Cares by creating an online account on our website. New customers can opt in during account creation, while previous customers can create an account using the same email address used in-store or online shopping.
HOW DO I EARN KURT CARES KINDNESS POINTS?
You can earn 1 Kindness Point for every £10 / $10 spent on qualifying purchases both online at www.kurtgeiger.com and in our freestanding Kurt Geiger stores.
Please note, purchases made at Kurt Geiger Outlets, concessions, and Carvela stores are excluded from this program.
Points are rounded up and credited to your account within 36 hours of placing your order.
You can check your Kindness Points and rewards via the Kurt Cares dashboard in your online account. Your Points allow you to progress through the levels of the program, unlocking more rewards as you ascend.
WHAT HAPPENS TO MY POINTS WHEN I RETURN AN ITEM OR CANCEL AN ORDER?
If you return or cancel an entire order, pending Points for that order will not be confirmed. If you return part of your order, pending Points for those items will be deducted.
WILL MY POINTS EXPIRE?
Points are recalculated daily based on successful orders within the last 12 months; therefore, points expire 12 months after being confirmed. This will determine any promotion or demotion of the level you sit within.
If upgraded to the next level, your new level will expire 12 months from the date of your upgrade. Upgrading or downgrading depends on meeting the qualifying Points total by the level expiry date.
HOW DO I LEAVE THE KURT CARES LOYALTY PROGRAM?
You can unsubscribe from Kurt Geiger emails or choose to delete your account at any time.