Loyalty Gift Terms & Conditions

TERMS & CONDITIONS - LOYALTY GIFT

Loyalty Gift codes cannot be combined with any other discounts, including other codes, or exchanged for cash. The total value of the purchase, after applying the voucher and before shipping, must exceed £1. Orders below this value will not be processed and will be cancelled.

Each code is redeemable once and is linked directly to your email address. Codes cannot be transferred or gifted. The Gift code is valid for 3 months from the issue date. Reissuance is not possible if the order or items are returned or if part of the order is cancelled.

Loyalty Gift codes are only redeemable on Kurt Geiger London, KG Kurt Geiger and Carvela items on https://www.kurtgeiger.com or in Kurt Geiger freestanding/outlet stores. Exclusions apply*. For orders with multiple items, the discount is divided equally among the items. The discount remains on the individual items even if some are returned.

*Exclusions include retrospective application, sale/offer items, Gift Cards, Gift Boxes, and Delivery Costs.

Please review the Loyalty code email for specific details regarding minimum spend, expiry date, and exclusions, as these may vary from offer to offer.

 

RETURNS

In case of return, the discount received through the Loyalty code expires. Only the item(s) amount paid will be refunded, not the savings from the code.

 

STORE REDEMPTION

The original email must be presented at the till point before payment to redeem the Loyalty Gift code. Printouts or screenshots will not be accepted. Each code is redeemable once and is linked directly to your email address.

 

BIRTHDAY GIFTS

Please ensure your birthday is updated on your Kurt Geiger account to receive your birthday gift. The gift will be emailed to you on your birthday, so make sure your birthday is entered into your account information at least 7 days before the date. Please note that birthday codes are issued for future birthdays only and cannot be backdated or applied retrospectively. Each customer is entitled to only one birthday gift within a 365-day period, and birthday codes cannot be used on sale or offer items.