Terms And Conditions For Customer Services Codes

Please allow up to 14 working days for your refund to be processed.

If you’ve received a promotional code from our Customer Services team, please note the following terms and conditions:

  • Valid Online Only: These codes can only be used on www.kurtgeiger.com and cannot be redeemed in stores.

  • Expiry: Codes are valid for 3 months from the date of issue.

  • Single-Use: Each code can only be used once and cannot be exchanged, transferred for cash, or used to pay for delivery fees.

  • Item Limit: A maximum of 10 items per order applies when using a code.

  • Keep it Safe: We are unable to replace any lost or deleted codes.

  • Returns: If you return your order or any items purchased with a code, the code will not be reissued. (This does not affect your statutory rights.)

  • Exclusions: This offer cannot be used on One a Kind bags, Kurt Geiger Macro bags, the Large Kensington Heart Bag, sale items, gift cards, delivery costs and our collaboration pieces such as Dora Larsen.

  • How to Apply: Enter your code in the ‘Promotion Code’ box at checkout before completing your order. Codes cannot be applied retrospectively.

By using your code, you agree to these terms and conditions.