How Do I Take Care Of My Kurt Geiger Items?

HOW TO CARE FOR YOUR KURT GEIGER SHOES AND BAGS:

To maintain the quality and appearance of your product, we recommend cleaning it with a damp cloth. Simply wipe the surface gently to remove any dirt or residue. This regular cleaning method effectively keeps your product looking its best.

If you have any questions or need further assistance, feel free to contact our customer support team. We're here to help you make the most of your purchase.

 

CARING FOR YOUR LEATHER ITEMS:

Leather can be susceptible to water penetration therefore to enhance its longevity and resilience we recommend treating your purchase with an appropriate leather protector.

When using a specialised cleaning solution, it's essential to carefully follow the provided instructions. Prior to full application, conduct a patch test on a small, inconspicuous area to verify compatibility with the material. This precautionary measure helps prevent any adverse reactions and safeguards the lasting beauty of your product.

Please note that dyed products may experience color transfer, which is a natural characteristic of the dyeing process. While not a manufacturing fault, we advise taking extra caution when in contact with lighter fabrics or surfaces to prevent unintended color transfer. 

 

CARING FOR YOUR KURT GEIGER HEELS:

To ensure the longevity of your shoes, timely heel repairs are recommended. The heels of your shoes endure significant wear and tear, making it essential to address any signs of wear promptly to prevent further damage. Regular inspections and prompt repairs will not only maintain the aesthetic appeal of your shoes but also contribute to their overall durability.

 

CAN I GET A REPLACEMENT PAIR OF LACES?

Unfortunately we do not provide replacement laces for our shoes/boots unless these have arrived faulty (please see here for details).

 

HOW DO TAKE CARE OF MY KURT GEIGER JEWELLERY?

Brass may naturally tarnish when exposed to moisture, we therefore recommend keeping the pieces clean and dry, and inside their jewellery boxes when not in use. Avoid any prolonged contact with water to prevent tarnishing and to maintain their original lustre.

Over time and with regular wear you may experience gem loss, we therefore recommend always handling your pieces with care