What is your Christmas Returns Policy?

Kurtgeiger.com Online orders

Purchases made from 1st of November 2022 on kurtgeiger.com can be returned up to the 15th of January 2023.

Please note - Any promotional discount applies to the original purchase only and if returned, is not valid for any subsequent purchases.

You can find information on how to return online purchases here.

This does not affect your statutory rights. Our full returns policy can be found here.

Purchases in our UK Kurt Geiger Free-Standing Stores

Purchases made in-store from the 1st of November can be returned up to the 15th of January.

We are happy to offer an exchange, gift card or refund for full-priced goods provided they are returned in an unworn, saleable condition with your proof of purchase.

Sale goods that are unused/unworn can be returned for exchange only. This does not affect your statutory rights.

Purchases in our UK Kurt Geiger Outlets

Kurt Geiger Outlets are happy to offer an exchange or gift card for items purchased in store provided they are returned in an unworn, saleable condition with your proof of purchase. Items purchased in our Outlets are not eligible for a refund unless faulty. Outlet purchases can only be returned to outlet stores - these returns cannot be accepted in Kurt Geiger Freestanding stores or Concessions.

Purchases in our UK Kurt Geiger Concessions

Please return your unworn item to a Kurt Geiger concession of the same group. Please note returns policies differ for concessions. Please refer to the back of the receipt for the returns policy including Christmas returns.

For full store returns policy please click here.