Items purchased or ordered in a Kurt Geiger store/concession, either in person or over the telephone, can only be returned to the original store within 14 days where you made this purchase.
Please do not attempt to post your item back to our online distribution center as we will be unable to process a return for you and there will likely be a significant delay in returning your order back to you.
Store refund information can be found here.
What if the store is closed?
If the store is closed due to any lockdown restrictions, please keep hold of your item(s) with proof or purchase (till receipt) and the store will be happy to accept these and process a refund/exchange once they reopen.