Please check that the promotional code you are using is still valid and not out of date.
Many promotional codes are only applicable to selected lines within the promotion.
Promotional codes cannot be used in conjunction with any other promotional code or discount.
You must enter the promotional code without any spaces between any of the letters or numbers. Promotional codes may be case sensitive, we recommend copying and pasting into the Promo Code box at checkout.
It may help to clear your browser history, cookies, and cache if your code is not working.