Can I get an exchange for my online purchase?

Unfortunately, we are unable to offer an exchange for any online orders returned to our warehouse. For a refund please see here for options on how to return. Refunds will be processed back to the original method of payment.

Should you wish to exchange a size, please visit one of our Kurt Geiger Free-standing stores around the UK. Please bring all order documents included in the package as these are required to process the exchange/return. Kindly note that exchanges in store are subject to stock availability.

Exchanges are subject to our returns policy.

Kurt Geiger Concessions, International boutiques, Outlets, and our Airport stores do not currently accept online returns.


Please note - Any promotional discount applies to the original purchase only and if returned, is not valid for any subsequent exchanges/purchases.